This Guide is intended for law enforcement agencies Republic of
India seeking user information regarding users of certain platforms operated by
subsidiaries of theKhoj in India Group Holding principal business
operations and operating subsidiaries are based in the Republic of India though
our websites and certain products and services may be available in other
jurisdictions around the country.
This Guide is subject to change without notice. This Guide is
applicable to requests from law enforcement agencies only. Nothing in
this Guide shall be used to create any legal obligations or any enforceable
rights against Khoj in India legal defenses. Khoj in India reserves all
rights to the interpretation and application of this Guide.
Khoj in India understands there will be times when our assistance
will be required to assist law enforcement agencies in the performance of their
duties. Khoj in India is committed to the highest standards of business
conduct in our relationships with our users, customers, suppliers, and business
partners. We strive to be a good citizen and conduct ourselves in
accordance with all applicable laws and regulations while respecting the
privacy of our users, customers, suppliers, and business partners.
In observing the above values and principles, except as provided
below, Khoj in India will not disclose or release User Information without a
valid, legally binding request (such as a subpoena, search warrant, court
order, or other legal process) (“Request”) served on the appropriate contact through
proper channels. Khoj in India reserves its right to reject, in whole or
in part, User Information Requests thatconflict with other applicable
laws and regulationsor that are otherwise
·Applicable Platforms and Operating Entities
This Guide applies to several e-commerce platforms (“Platforms”). A Request for
User Information must be served on the appropriate contact for the Platform
with which the requested User Information is associated. For your
convenience, please refer to the table below for each Platform’s contact
We require law enforcement agencies to provide us with the
followingbeforewe can process any Request:
·Signed copy of the Request;
·Your full contact details, including butnotlimited to name, email address,
telephone number, and physical address;
·Credentials for verifying your identity;
·Detailed identification information of the targeted person(s),
including all known names, aliases, street addresses, email addresses, phone
numbers, Platform IDs, and, if applicable, relevant listings and transactions;
·Detailed description of the User Information requested, including
·Statement of the nature of the investigations or proceedings for
which the User Information is required; and
·Recitation of the applicable legal grounds for the Request.
·Information That May Be Disclosed
While we endeavor to assist you to the best of our ability, our
ability to disclose information may vary based on the type of information
requested and the Platform(s) involved as our ability is governed by Indian laws
and regulations and/or the laws and regulations of other applicable jurisdictions.
If you have any questions regarding the type of information that a
specific Platform may disclose, please address the corresponding contact listed
in Section 2 above.
·Discretion In Emergencies
Subject to applicable laws and regulations, Khoj in India reserves
its right to voluntarily disclose User Information in response to urgent law
enforcement requests in cases involving immediate threats to public safety or
risk of harm to any person, provided that we are assured that an appropriate
Request that meets the requirements recited in this Guide will follow promptly
in due course.
Khoj in India reserves all rights to require any law enforcement
agency to reimburse the costs incurred in responding to a Request.
For general questions not related to specific Request(s), User
Information, or Platform(s), you may email at email@example.com.