1. How do I search for a product/service on KHOJinINDIA.com?
You can search for a Product or Service on KHOJinINDIA using the steps mentioned below: Visit www.khojinindia.com/Business see the right side using search box and write there for the sproduct/company name From the search result page, you can also choose/enter the preferred city of product/supplier you wish to source products let’s understande with below image exmple-
2. How many BuyLeads can be posted at a time?
The user can post multiple buy requirements for the products/services that he wants to purchase from the seller. The number of BuyLeads posted, depends on your requirement. We recommend you to post only one clearly described BuyLeads per product/service needed. You can post your buy requirement by clicking on the button below.Tell us your Requirement.
3. Where can a user check his recent activities?
Steps to Check Recent ActivityVisit your panel.Sign in with your user id and password or email idfinal step to click my Activity- My Activity.
4. What should I do if I am unable to find a product?
What should I do if I am unable to find a product? If you are not able to find your required product or the right supplier, you can post your buy requirement using the this link Form and we will try to find the suppliers for you. or you can leave your message using chatbox we we responds you immediately or email us at firstname.lastname@example.org.
5. What is a Buy Requirement?
Buy Requirement, as the name suggests, is buyer’s product/service requirement, posted by him/her on KHOJinINDIA platform. The objective of posting the buy requirement on KHOJinINDIA is to find a relevant seller who can fulfill the buyer’s requirement. You must share the maximum possible details of your product/service requirement so that the product details can be shared with your most suited sellers. Some of the things that you must mention are:Order quantity.Location preference of sellers, if anyOne-time requirement or repeat requirementApplication of the required product (i.e. end use or resale)Nature of business (if not for end use)Complete and correct contact details
6. How to get more accurate search results?
In order to get more accurate results, follow the instructions given below:Limit your search keywords to a maximum of 3 or 4 words, longer keywords result in inaccurate results.Ensure that you are spelling the product name correctly.Use city/state filter to search for product from specific locations.Select the type of seller you want to contact such as manufacturer, retailer, wholesaler, etc.To search for products with price, tick the corresponding checkbox on the search result page.
7. How does a buyer provide feedback/rating to a seller listed on KHOJinINDIA?
A buyer can provide his feedback to KHOJinINDIA through responding on the feedback emails. aslo use the Submit Inquiry button, find on every customer listing similer site.
Buyers can share seller feedback as well as their feedback about overall KHOJinINDIA experience through emails, by clicking on the corresponding mode of completion.
The buyers can also write to us in case of any concerns at email@example.com or contact us directly at 08650508070.
8. How to send enquiry to seller?
To send enquiry to a seller the buyer can follow the below mentioned steps:
Search for a supplier/product at KHOJinINDIA SEND INQUIRY into Listing Field.You’ll be able to see a list of suppliers who deal in your required product.Click on the ‘Sending Inquiry button’ for the supplier.In case you are not able to contact the supplier, you can post your buy requirement so that the suppliers selling your product contacts you.
9. How will suppliers connect with me?
Suppliers can connect with the buyers on their registered mobile number and email ID.
KHOJinINDIA recommends you to check your email and calls from suppliers after you have posted the requirement.
You can make your requirement as descriptive as possible to let the suppliers know your exact requirement. To know the best practices of creating a Buying requirement, click here
10. How many types of suppliers are there?
KHOJinINDIA has broadly two types of suppliers listed on its platform.Paid Suppliers- They are KHOJinINDIA clients who avail our valuable services like a catalog, listing, and PNS (Preferred Number Service) services. Additionally, they get Pay with KHOJinINDIA (secure payment gateway of PAYPAL) along with their package.
Free Suppliers-> These are suppliers listed on KHOJinINDIA platform with a free catalog page.
Note: Sellers’ listing depends on the frequency of their buyer responses and their past history of dealing with buyers.
11. Does KHOJinINDIA provide shipping service?
KHOJinINDIA acts only as a marketplace for connecting buyers with suppliers. It does not provide logistic solutions to the users.
However, the buyers are free to contact the seller and confirm if the seller is ready to ship the required product. The charged amount can then be included in the amount to be paid by the Buyer to the Seller.
12. Why KHOJinINDIA asks for your phone number?
With the help of your mobile number, KHOJinINDIA verifies your credentials and requirement. This is required so that KHOJinINDIA can assure that both the suppliers and the buyers are verified in their respective categories. Users will also be able to login to the KHOJinINDIA platform using their mobile number.
Additionally, sellers can easily connect with buyers on the mobile number to fulfill your product requirement at the earliest.
In case the account is registered with your mobile number and you do not have your mobile number with you anymore, you can login by requesting OTP on your email ID.
13. What is verified supplier?
Verified sellers are sellers whose email, company name & contact details are verified via a verification call by KHOJinINDIA employees.
14. How can I contact a seller showing in my search result?
When you search for a seller or product at KHOJinINDIA, the result page appears with a list of sellers with a ‘Send Enquiry’ button.
Click on the button against the seller name and send your business enquiry directly to him.
Alternately, you can also call the seller on the virtual number shared on seller’s catalog.
15. How to select across different sellers?
KHOJinINDIA platform hosts all the types of sellers on its portal. You can select sellers on the basis of their nature of business such as:WholesalerRetailerManufacturer, etc.
This can be done by selecting the appropriate filters while searching for suppliers.Find Suppliers for your Requirement
16. What to do in case the seller does not respond?
While we always recommend our sellers to promptly respond to buyer enquiries, sometimes they may not do so due to multiple reasons. These may be lack of time or they may not provide service in your location or may not deal in the specific product/model that you need. In such cases, you must reach out to other sellers dealing in your required product(s).
Alternately, you can simply post your buy requirement here and we will send you more seller options. We also share your requirement with sellers, who will contact you immediately.
17. Is there any service fee charged from Buyers?
KHOJinINDIA.com is completely free for buyers.
We do not charge any membership fee or any commission on transactions from our buyers.
The buyers can directly search the products they would like to buy on KHOJInINDIA
Experience New face of KHOJinINDIA Customer Support
With the company’s mission ‘to make doing business easy’, we are taking one step forward by providing a one-stop solution for all the customer queries with an automated customer service executive “IM Customer Support Assistant”. Please visit new journey of customer service.
We understood the need for an Interactive Solution for the Customer queries which will help in replacing the traditional ways of FAQ and detailed documentation.
Acknowledging the business problem at hand, we introduced an interactive Self Help and Chatbot solution to answer all the generalized queries of KHOJinINDIA users which are currently directed to Customer Care Number.
Features of Self Help Website-
Experience it & share your views with us!