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Get to Know Everything step by step

Issues with Logging in to the Administration Panel?

If you encounter problems when you attempt to sign in to the administration panel of khojinINDIA, then one of the following solutions might help:

  1. Make sure that you enter the correct email and password. Use the email address you entered when you create an account on khojinINDIA.

    If you can’t remember your password to the administration panel, use the Forgot your password? 

Clear the browser cache.

Different browsers have different methods of clearing cache, but the standard key combination to do it is Ctrl+R.

How do I Add products in my khojinINDIA catalog?

Adding One Product

  1. Go to Products → Products in the administration panel of your store, then click the + button in the upper-right part of the page.

2. The product creation page will open. Configure the required properties of the product. You’ll be able to edit the product properties later at any time.

    Some properties don’t appear during product creation and are available only when you edit a product.

3.  Click the Create button.

Adding Multiple Products

  1. Go to Products → Products in the administration panel of your store.

  2. Click the gear button in the upper-right part of the page and choose Bulk product addition.

3. Add products and fill in the empty fields.

4. Click Create.

Cloning a Product

If you plan to have several products with identical properties, you don’t need to create each of them manually. Instead of specifying the product properties each time that you add a new product, you can:

  1. Set up one sample product with the common properties.

  2. Clone the sample product.

  3. Change the names and individual properties of the clone products.

On the List of Products

  1. Go to Products → Products in the administration panel of your store.

  2. Select the products that you’d like to clone by clicking on them.

  3. Choose Clone selected in the Actions menu.

4. Clone products will be created with Disabled status.

5. Edit the clone products and enable them by changing their statuses to Active.

On the Product Editing Page

  1. Go to Products → Products in the administration panel of your store.

  2. Click the name of the product you’d like to clone.

  3. The product editing page will open. Click the gear button in the upper-right part of the page and choose Clone.

Editing Multiple Products at Once

You can edit the properties of a group of products.

  1. Go to Products → Products in the administration panel of your store.

  2. Select the products that you’d like to edit by clicking on them.

  3. Click Edit selected above the list of products.

  4. A pop-up window will open. Tick the checkboxes of the product properties you’d like to edit, then click Modify selected.


Avoid choosing too many properties at once, or else it will be inconvenient to edit them all.

5. The selected products and their properties will appear on one page. Edit them, then click the Save button in the top right corner.

Use Apply values to all the selected products in the upper left part of the page to update the value of the property for all the selected products at once.

Updating Prices and Stock for All Products

khojinINDIA has a special page where you can update some properties of all products at once. For example, you can increase the prices of all products by 10%, or increase the list price to display discount labels on all products.

To update all products:

  1. In the administration panel, go to Products → Products.

  2. Click the gear button in the upper-right part of the page and choose Global update.

3. A new page will open. There you can update the following product properties:

By default, the update is performed for all products. But if you use the Add product button, then the properties will be updated only for the selected products.

  • Price
  • List price
  • In stock (the number of products in stock)
  • Price in points   
  • Once you’ve chosen how to update product properties, click Apply.

Importing Products

You can import (upload) products from a CSV file. CSV is a popular spreadsheet format. A line in a CSV file is one line of the table.

CSV files can be edited in spreadsheet editors such as LibreOffice Calc, OpenOffice Calc, Microsoft Excel. We recommend using LibreOffice (a free office suite) to edit CSV files.

To demonstrate the full process, let’s export one of the products to a CSV file first.

  1. Go to Products → Products in the administration panel of your store.

  2. Select the products you’d like to export by clicking on them.

  3. Choose Export selected in the Actions menu above the product list.

  4. The Export data page will open. There you will be able to choose the exported fields and change export properties. Each exported field is an equivalent of a product property. We recommend that you leave everything as is for the first time. After everything is set up, click Export.

  1. Open the exported file in the spreadsheet editor. The default delimiter for CSV is a semicolon.

  2. Each column of the table contains a specific type of product data.

  1. The product is identified by the Product code; it means that:

  2. All products must have unique product codes.
  3. If a product code already exists in a database, the product with this code will be updated or replaced.
  4. When you import a product, some fields are required:

  5. Product code

  6. Language

  7. Store—the storefront to which the product belongs.

  8. Product name—the name of the product

  9. Category—the category to which the product belongs

  1. Other fields are optional. This time we recommend exporting only these required fields.

  2. Use the sample product as an example and add new products to the table. Each line is a new product.

  3. Save the file in the CSV format, and you’ll be able to import it.




How to add a Digital Product on khojinINDIA B2B Portal

Follow the step to Adding a Digital Product

  1. Add a product.

  2. Open the Files to sell tab on the product editing page.

3. Add the files that you want to sell. Files can be grouped by folders.

4. The additional properties are available for digital products on the General tab in the Extra section:

  • Downloadable—this checkbox is ticked automatically after the file is added to the product.
  • Enable shipping for downloadable products—if this checkbox is ticked, shipping costs will be calculated for this downloadable product just like for normal products.
  • Time-unlimited download—if this checkbox is ticked, the product download period never expires.

The digital product has been created. Create a test order and check the result.

If you uploaded a file for the downloadable product, there will be the Files tab on the product page on the storefront.

Once a digital product is purchased:

  1. An email with the download link is sent to the customer.

  2. The download link will become available on the order details page of the customer’s account.

3. All the purchased digital products will be available to the customer on the Downloads page of the customer’s account.

In the administration panel, orders with downloadable products will appear on a new tab called Downloads. There administrators can approve the download, prolong the download availability period, and check the number of downloads left.



How To: Set up a Maximum Order Quantity for a Product?

How To: Set up a Maximum Order Quantity for a Product

To set up a maximum order quantity for a product:

  1. In the Administration panel, go to Products → Products.

  2. Click on the name of the product you’d like to edit.

  3. Enter the desired number in the Maximum order quantity input field under the Pricing/Inventory section.


Click the Save button.

After that, a customer will not be able to order more items of this product, than the number set up in the Maximum order quantity option, at once.

What is the difference between B2B and B2C ecommerce?

B2B commerce is the selling of goods to businesses. B2C commerce is the selling of goods to individual consumers. The main difference is one of professional versus personal use.

What are some benefits to having a Business on khojinINDIA B2B ecommerce site?

  • Increased sales: With less outreach and analysis work, more sales.
  • Increase the visibility of the brand: Win RFPs based on SEO and ease of discoverability by request.
  • Scalability: Scale both inbound and outbound sales of your brand, generating income for additional equipment and product lines.
  • Expansion: Reach into new categories or geographies beyond your current product, using a common source of reality and regional sites to gain consumer loyalty.
  • Win on customer service: Have an integrated, personalized customer experience

What are large companies who utilize khojinINDIA B2B Global Marketplace at ecommerce Platform?

  • Sony.
  • Amway.
  • Remand.
  • Reliance.
  • Pancras.
  • Mahindra.
  • LG.
  • Videocon. etc.

What are some critical features of khojinINDIA B2B e-commerce sites?

  • Allow customers to quickly purchase, track, and reorder.
  • Create custom price catalogs for individual customers or groups.
  • Enable fixed-price lists, percentage off, or volume-based discounts.
  • Set minimum, maximum per product.
  • Allow for multi-level purchase approvals + user authority levels.
  • Sync inventory, orders, and customers automatically with your existing admin.
  • Integrate the systems your business depends on: 3PL, OMS, ERP, and CRM.
  • Provide a B2C site experience for a B2B customer (login required).

How can khojinINDIA B2B e commerce serve personalized experiences?

Customer groups allow you, after login, to create customized web experiences tailored to particular groups of people. Some of the attributes include:

  • Showcasing goods which are not open to other communities or the general public,
  • Hiding goods which are not applicable to that specific category.
  • Serving precise pricing, which is also pre-negotiated.
  • Enabling quick repeat transactions.

How can a khojinINDIA support custom ordering?

Custom quoting tools, exclusive variants, and client groups enable companies to accept quotes via their website for e-commerce. After that has been achieved once, it is possible to position the customer in a special customer category that allows faster re-order without first interfacing with the quote engine.

Is there a limit to the number of products I can have in my store?

No. With khojinINDIA B2B Global Marketplace you can have an unlimited number of products as well as categories. Thanks to the use of the world's most famous MySQL databases and other contemporary technologies, khojinINDIA B2B Global Marketplace does not limit you in any way.

Does your khojinINDIA collect any statistical data?

khojinINDIA B2B Global Marketplace collects a wide range of statistics covering various aspects of store attendance. Analyzing this information allows store administrators to make the necessary improvements and maximize store efficiency.

Does your khojinINDIA B2b Global Marketplace have the drop shipping feature?

Yes. This feature is available in the standard version of the khojinINDIA B2B Global Marketplace. It allows retailers to showcase goods in the store but not keep them in stock. When such products are purchased, khojinINDIA B2B Global Marketplace emails wholesalers (suppliers) order and shipping details. In such cases, suppliers ship products directly to the customer, and shipping costs are calculated based upon the supplier's address. Your profit is the difference between wholesale and retail prices.

How To: Create a New User Group for Vendors’ Administrators

Marketplace owners can determine what vendors’ administrators can do in their admin panels. To this end, they can:

  • Create user groups with limited privileges for vendors’ administrators.

  • Set the user group as default, so that all newly-created vendors’ administrators would end up in that group.

Step 1. Create a User Group

  1. In the Administration panel, go to Customers → User groups.

  2. Click the + button on the right.

  3. Enter the name your user group in the User group field.

  4. Set the Type to Vendor.

  5. Click the Create button.

  6. Open the newly-created group.

  7. Configure the group’s privileges as you see fit.

  8. Click the Save button.

Step 2. Set a Default Group for Vendors’ Administrators

  1. Go to Add-ons → Manage add-ons.

  2. Find the Vendor Privileges add-on and click on its name.

  3. The settings of the add-on will open. The Default user group for vendors’ administrators setting automatically assigns all newly-created vendor administrators to the user group of your choice.

  4. Change the setting as you see fit. That way you won’t need to manually change a user group every time when someone creates a vendor’s administrator.

  5. Once you’ve selected the user group, click Save.

Step 3. Add a Group to Vendor’s Administrator Manually (Optional)

  1. Go to Customers → Vendor’s administrators.

  2. Click on the desired name to open the profile.

  3. Switch to the User groups tab.

  4. Set the status to Active for the group you’ve just created.

    Only the root administrator can assign user groups to other administrators. The root administrator is the administrator that is created by the system after the Multi-Vendor installation process is finished.

How To: Invite Vendors

A marketplace sells products from many different vendors. The more vendors, the better. If you have email addresses of potential vendors, you’ll be able to send them invitations to your marketplace by email. To invite a vendor:

  1. Go to Vendors → Vendors in the administration panel of your marketplace.

  2. Click the Invite vendors button.

  3. Enter the emails of the people whom you’d like to invite to the marketplace as vendors. If you have more than one address, enter each one in a new line.

    An invitation won’t be sent to an email address that already exists in the system, or to which it has already been sent.

  4. Click Invite, and the emails will be sent.

  5. A link in the email will take a person to the registration page, with the email already filled in.

How to Create Free Seller account on khojinINDIA?

To create a seller account, complete the following steps:

  1. Open the Administration panel of your store and go to Vendors → Vendors.

  2. Click the + button on the right part of the page.

  3. Fill in the form on the General tab and specify vendor profile attributes.

  4. Tick the Create administrator account checkbox to create a new user of the administrator type.

    The created administrator account will be associated with the vendor account and will be able to log in to the administrator panel to manage this vendor’s settings and products.

  5. Click the Create button. The new vendor account will appear in the list among the other vendors.

Is khojinINDIA B2B Global Marketplace search engine friendly?

Yes. khojinINDIA B2B Global Marketplace Portal completely searches engine friendly and designed to get optimum results in the major search engines. The SEO addon, which allows you to automatically create dynamic URLs from static ones, is integrated with khojinINDIA B2B Global Marketplace. The enabled add-on may elevate the ranking of your Product's in a search engine listing. We also recommend adding metatags and keywords to all pages of your store.

Can I sell digital downloads, ebooks, software, etc. with khojinINDIA B2B Global Marketplace?

Yes. khojinINDIA B2B Global Marketplace has a comprehensive digital delivery system. After purchasing a digital product your customer will receive an e-mail with a link to the file (immediately or only after you approve the order manually). You will also be able to define a period of time the download will be available and can extend this period for a specific order by the store administrator on the order details page.

We deal with an international client base and need to have the site in a number of languages. Is that possible?

Yes. khojinINDIA B2B Global Marketplace is completely multilingual. khojinINDIA B2B Global Marketplace and Multi-Vendor Technology contain translations that were fully or partly completed at the release date (95% and more language variables translated).

Additionally, the content of any khojinINDIA B2B Global Marketplace pages both in the storefront and admin panel can be easily translated into any language, allowing you to add a new language in the khojinINDIA B2B Global Marketplace admin panel on your own.

Is it possible to close my store to the public from time to time?

Yes. Our admin panel features an option for closing the store to the public, while also allowing you access to the store at any time.

I sell a wide variety of products. Will I have to add each one individually?

No. The khojinINDIA B2B Global Marketplace import feature allows you to upload your entire product database at once in a CSV format (supported by MS Excel). You can also use this feature to import your user, order, and translation databases.

Is it possible to add options (e.g. color) to each individual product?

Yes. Options can be added on a per-product basis. The additional product options will be displayed on the product list and product details pages in the customer front-end.

You can add a wide range of options and use our settings to adjust them however you need. You are able to select a display type of the option: a select or a check box, a radio group, a text input text, or a text area. Some options may have different variants (color - black, white, green, etc.) and it is possible to specify a separate price for each of these option variants as well as image. Moreover, you have the ability to create a global option and apply it to all selected products with one click.

How is the B2B buyer journey different from that of B2C?

In a few different respects, the B2B buyer journey is distinct from the B2C buyer journey. There are usually several individuals looking for the right answer in a B2B buyer journey. It's often a single customer on a B2C buyer journey.

While a B2C shopper focuses on a single problem, the B2B buyer or buyers are likely looking for a solution to more than one issue. Since more than one person and many problems are always accounted for by the B2B shopper, the trip may be several different routes. A journey for a B2C buyer appears to be more organized.